The Social Treatment

Organic Social, Taken Seriously.

Built for a market that never stops deciding.
Helping dealerships move from paid visibility to earned relevance.

Hay There helps Dealers move beyond posting, boosting, and chasing engagement, and instead build online relevance as infrastructure: the connective layer that shapes buying decisions long before customers ever raise their hand.

This is organic social media designed for how buyers actually behave today, and for how AI now surfaces trusted local brands. Not as a channel, but as a system that feeds everything else.

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Why This Matters Now

The market has changed. Relevance now requires a different operating model.

Buyers no longer move through a clean, linear path. They continuously observe, compare, validate, and decide over time—often without signaling intent.

At the same time:

  • Paid visibility costs more each year and delivers less staying power.
  • AI prioritizes trusted, explained brands over advertised ones.
  • Most buying influence happens without ever ending in a form fill.

Without relevance as an underlying infrastructure, marketing activity will create motion, but it will NOT create sustained momentum.

Being relevant to your buyers is not a “nice to have,” it is the “must have infrastructure” that modern demand depends on.

Paid vs Owned Attention

Paid attention, or paid social advertising, plays an important role, but it is defensive by nature. It protects visibility in a crowded and noisy market. Relevance is the asset that keeps performing when spend pauses.

What Hay There Does

We deliver relevance to dealers through our best-in-class social media marketing services.

Hay There leverages an industry-first, proven, organic social framework for dealer clients that is built around how relevance is actually formed in local markets.

How We Do It

Hay There’s framework supports every stage of the customer journey and improves how both people and AI find and trust your brand.

That framework has three interconnected layers:

1) Content

Relevance starts with familiarity.

We anchor client content in our Everyday Car Ownership™ strategy, with sales and offers integrated naturally rather than being a one-way message. Because AI now surfaces trust signals—not just keyword volume—this content becomes part of how your brand is discovered, cited, and recommended; in turn, making you familiar to your target audience.

Hay There's Everyday Car Ownership™ strategy:

  • Reflects real, relatable ownership moments that build trust
  • Supports sales, service, culture and long-term loyalty simultaneously
  • Feeds AI discovery systems with real, contextual narratives

This creates a steady presence that feels useful, human, and recognizable long before a buyer is in-market, and before AI systems use that content as trust signals.

Social Treatment

2) Community

Relevance is reinforced through participation, not just posting.

Our community framework operates on four pillars that keeps our dealer clients’ relevance active, local, and recognizable:

  1. Employee Participation Initiatives
    Structured programs that activate dealership employees as trusted, recognizable local voices to not only consumers but potential job seekers.
  2. Proactive and Reactive Community Engagement
    Ongoing inbound and outbound interaction that deepens local relevance over time.
  3. Local Influencer Collaboration
    Partnerships with authentic local voices whose existing credibility accelerates trust.
  4. Aligned Local Partnerships
    Connections with organizations that complement your dealership’s community presence and unlock meaningful, in-person events.

Each layer reinforces your footprint in the local marketplace and contributes to a rich narrative that both people and AI use to understand and recommend your store.

3) Measuring Impact, Not Just Activity

Hay There measures impact through our industry-first, proven, organic social framework that captures how relevance is forming and compounding over time, for both human decision-making and AI-driven discovery.

At the center of this approach is the Hay There Relevance Gauge™. It was built to deliver a level of depth, continuity, and compounding value the industry has never had access to.

The Relevance Gauge™ translates a complex social ecosystem into clear, actionable signals that show whether your dealership is becoming more recognizable, trusted, and influential in the market…or quietly losing ground.

The Social Treatment
The Social Treatment

Why We Do It

Traditional social metrics were never designed to measure relevance. They were designed to report activity.

That made them easy to track, but poor at explaining what organic social is actually doing for the business.

We created the Hay There Relevance Gauge™ to solve this problem and to serve as a Dealer client’s North Star.

Using heat-map inspired visuals to give you a quick hot/warm/cold barometer, the Relevance Gauge™:

  • Tracks hundreds of leading indicators of future sales, service, and loyalty
  • Translates complex social activity into clear, actionable signals
  • Diagnoses where relevance is strengthening or breaking down
  • Provide clarity dealers and partners can actually act on

Because AI systems learn brand context from real-world interaction and narrative signals, stronger relevance directly improves discoverability across AI-driven platforms.

We've seen this in practice.

In one quarter, Hay There clients experienced a 15% increase in interactions tied to improved discoverability on AI platforms such as ChatGPT (Jan 2026 benchmark).

Clarity replaces clutter.
Signals replace noise.

What Relevance Produces Over Time

When relevance is treated as infrastructure, dealers consistently see:

  • Audience growth that compounds year over year
  • More meaningful interactions, not inflated engagement
  • Stronger alignment with female decision-makers and Gen Z
  • Higher-quality website traffic from organic social
  • More first-time visitors entering earlier in the journey

These are not attribution shortcuts.

They are leading indicators of durable demand.

Who We Work With

Serving the Automotive Retail Industry: Built to complement. Designed to integrate.

Hay There was built to strengthen the automotive ecosystem, not compete with it. Organic social functions as infrastructure that supports sales, service, recruiting, culture, and community connection.

In addition to working with dealers across the country, we partner openly with:

  • OEM teams focused on trust and local relevance at scale
  • Established industry vendors seeking stronger modern demand signals
  • Agencies and in-house teams extending capability without rebuilding infrastructure

Our role is to enhance what already works by reinforcing the relevance layer where influence actually forms.

Why Dealers Trust Hay There

Built by social media and automotive insiders. Designed for long-term value.

Hay There is led by award-winning social media and automotive retail professionals who understand dealer realities, OEM pressure, and ownership economics.

Our approach is:

  • Disciplined, not reactive
  • Informed by trends, not driven by them
  • Focused on protecting long-term brand equity

We know what to amplify, what to avoid, and how relevance should serve the business–not distract from it.

Connect with us today for a discovery

Proof of Impact

Organic social has emerged as a high-growth, high-return channel for the dealer groups we serve.

Hay There is trusted by dealer groups who think long-term. A sample of results our clients experience include:

  • 2–3× YOY increases in female target audience alignment
  • Total organic social interactions grew 115% YoY across the dealer group
  • 15% increase in interactions tied to improved discoverability on AI platforms such as ChatGPT
  • Organic social became the fastest-growing source of brand discovery across client rooftops
  • The dealer group earned more reach, discovery, and influence without proportional increases in spend.
  • GA4 website analytics show consistent year-over-year gains:
    • +117% organic social traffic
    • +167% growth in first-time visitors

Our Social Proof

Client Transformations

The team at Hay There has expanded our marketing strategy to consistently include engaging female customers. They have proactively increased the impact of our sales team in new and creative ways.

Rob LicursiRob Licursi, General Manager
Cuyahoga Falls Ford & Hartville Ford Spitzer Autoworld

Hay There's enthusiasm, energy and commitment to collaboration have played an integral role in the design, launch and growth of our social media channels. The team's leadership and support have made a tremendous impact on all facets of our business. Their commitment to customer service and to our success has been unwavering during the years we have worked with them.

Derek GrimaldiDerek Grimaldi, General Manager

I have been working with Emily for at least 10 years now. She's a true pro; has excellent insights. I encourage anyone to reach out to her organization and leverage the content she has shared with us as well.

Denise GraabDenise Graab, Marketing Director

As seen in…

Your First Step: Understand Your Dealership’s Relevance

Before acting, you need a clear, objective understanding of your dealership's current relevance in the market. This provides a clear baseline to inform how relevance is strengthened over time.

The Relevance Gauge™ evaluates hundreds of decision-shaping signals to establish a true relevance baseline across any market, rural to urban. Because customer trust and buying behavior are governed by the same core drivers everywhere.

Start with a relevance discovery